Important Information
Policies
To help make your stay at Keppner Guesthouse in Toronto as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
A few clear house rules keep this small guesthouse pleasantly quiet.
Keppner Guesthouse Toronto has policies covering arrival, departure, occupancy, smoking, pets, parties and overnight quiet hours. Check-in is available from 3:00 PM to 11:00 PM, while check-out runs from 7:00 AM to 11:00 AM. Guests must show photo identification and a credit card at arrival. There is no stated age restriction for check-in, but children are not permitted to stay. Cots and extra beds are unavailable. Pets are not allowed, and smoking and parties are prohibited throughout the property. Quiet hours run from 11:00 PM to 7:00 AM. Cancellation and prepayment terms vary according to the selected room and booking conditions.
- Check-In
Check-in is available from 3:00 PM to 11:00 PM. Guests are required to provide photo identification and a credit card at arrival. The property asks guests to provide an estimated arrival time in advance.
- Check-Out
Check-out is from 7:00 AM to 11:00 AM. Guests planning an early departure should allow enough time for the normal departure process.
- Children and Bedding
Children are not permitted at Keppner Guesthouse. Cots and extra beds are not available, so the selected room must accommodate all permitted guests using its existing bedding.
- Pets
Pets are not allowed at the guesthouse. Travelers bringing animals should make alternative arrangements before arrival.
- Smoking
Smoking is not permitted at Keppner Guesthouse. The accommodation is listed as non-smoking throughout.
- Parties and Events
Parties and events are not allowed. The property also does not accommodate bachelor or bachelorette parties or similar gatherings.
- Quiet Hours
Guests are expected to keep noise down between 11:00 PM and 7:00 AM. The rule is particularly relevant given the property's small guesthouse setting.
- Cancellation
Cancellation and prepayment conditions vary according to the selected room and reservation. The conditions attached to the chosen accommodation should be reviewed before booking.
- Special Requests
Special requests can be submitted during the booking process, but fulfillment depends on availability. The property also asks guests to communicate their estimated arrival time in advance.